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Is Your Website Ready for Voice Search?

With the rise in voice assistants and smart speakers, our marketing team take a look at voice search, what it means, and ask the question 'is your website ready for voice search?' (more…)

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eSERVE™

Let eJIGSAW take care of all your technical requirements with eSERVE™

Evolve with eSERVE™

Like most technology products, websites need to continually evolve at an ever-increasing rate, in order to meet the demands of the visitors, customers, and most up-to-date technology. Welcome to eSERVE™.

What is eSERVE™?

eSERVE™ is a product which combines technical support, industry-leading hosting, domain name management, security, system updates, priority support and pro-active development – into one simple package!

Our team will get some technical details from you and determine where your website is currently hosted, how it has been built, and the platform that it has been built on.

We can then discuss in detail your requirements and advise, how and where we can help, and advise the recommended package for your needs. Some of the critical elements our eSERVE™ team can take care of include:

Backups & Updates

(ALL PACKAGES)

When you move your website over to eJIGSAW’s super-fast servers all your data and website information will automatically be backed up on a daily basis.

So should the unlikely occur and something goes wrong, then we will be able to restore your site without an issue.

Additionally, depending on what content management system (CMS) your website is built on, our team will take care of the application of all security updates as soon as they are released, ensuring your website is always as up-to-date as it can be.

Hosting & Security

(ALL PACKAGES)

eJIGSAW host all of its’ websites and applications on a dedicated optimised server infrastructure, featuring 100% network uptime guaranteed.

They also boast 24/7/365 UK-based monitoring and support, dedicated ASA Firewalls, and dedicated server backup with incremental daily backups and automatic failover (with one-hour hardware replacement for all devices), should an issue arise.

As accredited UKFast partners our infrastructure is located within UK-based data centres, which are ISO 27001 certified, PCI-compliant and can be secured to UK government IL4 standards (where applicable). This ensures your website is protected by exceptional levels of security.

Domain & SSL Management

(ALL PACKAGES)

Here at eJIGSAW, we will look after your domain name; from initial purchase (or transfer into our control) to setting it up and getting it online, to ensuring it stays active and safely in your possession.

We will also take care of the ‘Domain Name Server (DNS)’ routing, as well as automatically renewing your domain each year, to ensure it stays yours.

Furthermore, we will ensure that your website has an SSL (Secure Sockets Layer) implemented. SSL is the standard security technology, used by millions of websites, ensuring the protection of data and financial information when it passed between servers and browser. It can also help your organic search engine rankings as well.

Design, UX & Development

(EXECUTIVE & ENTERPRISE ONLY)

We have an extremely talented design team on hand to help with any of your design needs, from social media artwork to landing page design and more.

They’re also experts in user experience and in conjunction with our digital marketing team can analyse and determine exactly where in the funnel your customers are falling away and make amendments to optimise your conversion rate.

Additionally, our talented development team will be able to make minor or large-scale changes to your website and ensure your website is mobile-friendly. Our team also have the ability to develop banners, pop-ups, and newsletters for your sales and marketing needs.

eSERVE™ Priority Support

(ALL PACKAGES)

We love customer service and we want to make sure our customers have an amazing experience, so all of our eSERVE™ clients have access to our dedicated Priority Support System from their desktop, tablet, or mobile.

The Cost

Our eSERVE™ Packages

Here at eJIGSAW, we’re an open and honest bunch, and like everything we do our costs are as transparent as possible. The 3 primary eSERVE packages that we offer are detailed below.

 Included in each package will be a comprehensive monthly report explaining the work completed, pro-active suggestions for the following months, as well as any outstanding hours that have not been used (accrued as ‘banked’ hours). You’ll also get access to our eSERVE Priority Support System from day one.

Essentials

£199 per month (+ VAT).

Includes:

• Dedicated Priority Support Team
• Web & database hosting on the dedicated eJIGSAW hosting infrastructure
• 24/7/365 uptime monitoring and engineer availability in our Data Centres
• Domain management and renewal
• Daily backups
• SSL certification, installation, management and renewal
• CMS security updates
• Application of security patches

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Executive

From £499 per month (+ VAT).

Includes:

• Essentials package plus…
• 4-8 hours of design, marketing, or development support (minor changes or continuous improvements)
• Registration and management of all available domain extensions matching primary domain

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Enterprise

Price on Request (+ VAT).

Includes:

• Essentials & Executive package plus…
• Desired Number of custom email accounts, up to a maximum of 25gb per user
• Additional SSL Certificates (as required)
• Proactive development and design projects within a specific hourly allocation over 8 hours per month

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